LORD LUO IS MIGHTY LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through our website.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you browse our website, place an order, contact us, or otherwise interact with our services.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Information You Provide
When you place an order, create an account, contact us, or submit information through our website, we may collect:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Customer service communications
- Information you voluntarily provide through forms or other website features
Payment Information
Payments may be processed through third-party payment service providers. We may receive limited transaction information necessary to confirm and manage your order, while payment card information may be handled directly by the applicable payment processor.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and device information
- Operating system
- Pages viewed and website interactions
- Referring and exit pages
- Date and time of website visits
- General usage and diagnostic information
2. How We Use Personal Information
We may use collected information to:
- Process and fulfill orders
- Provide products and customer service
- Communicate with you regarding orders and inquiries
- Send important transactional or service-related messages
- Improve our website, products, and customer experience
- Maintain website security and prevent fraudulent or unauthorized activity
- Analyze website usage and performance
- Comply with applicable legal and regulatory requirements
- Carry out other purposes disclosed at the time information is collected
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve website performance, and understand how visitors use our website.
Essential cookies may be used when necessary for the operation of the website. Where required by applicable law, non-essential cookies and similar technologies will only be activated after you provide the appropriate consent.
You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. How We Share Personal Information
We do not sell personal information as a source of revenue.
We may disclose personal information to service providers and other third parties when reasonably necessary to operate our business, including providers that assist with:
- Payment processing
- Order fulfillment and shipping
- Website hosting and technical services
- Customer support
- Website analytics and performance
- Fraud prevention and security
- Legal, regulatory, or compliance requirements
These service providers are expected to use personal information only for the purposes for which it is provided or as otherwise permitted by applicable law.
We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, property, users, or business.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.
For information associated with an order, we may retain relevant personal information for seven (7) years after the order has been completed, unless a longer retention period is required or permitted by applicable law.
7. Your U.S. Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These rights may include:
- The right to know or access personal information collected about you
- The right to request correction of inaccurate personal information
- The right to request deletion of personal information, subject to legal exceptions
- The right to obtain a copy of certain personal information
- The right to opt out of certain sales or sharing of personal information, where applicable
- The right to limit certain uses of sensitive personal information, where applicable
- The right not to receive discriminatory treatment for exercising applicable privacy rights
To submit a privacy request, please contact us using the information provided below.
8. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), may provide you with additional rights regarding your personal information.
Depending on applicable law, California residents may request information about the categories of personal information collected, the purposes for which such information is used, the categories of sources from which it is collected, and the categories of third parties to whom it is disclosed.
California residents may also have the right to request access, correction, or deletion of personal information and to opt out of certain sales or sharing of personal information.
Do Not Sell or Share My Personal Information
LORD LUO IS MIGHTY LLC does not sell personal information for monetary consideration. If applicable law considers certain disclosures or activities to constitute a “sale” or “sharing” of personal information, you may submit a request to opt out by contacting us at:
Privacy Request Email: [email protected]
We will process valid privacy requests in accordance with applicable law.
9. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms. These third parties may have their own privacy policies and practices.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website practices, legal requirements, or privacy practices.
When changes are made, the updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.